Windy Cloud FAQ
What exactly does Windy Cloud store?
Windy Word transcriptions and audio files. Windy Clone data, when Windy Clone opens. Windy Chat and Windy Mail backups. Your agent's backups. Any other file you upload, up to 100 MB each.
What makes it different from a generic folder?
Windy Cloud keeps each Windy product's backups organised by product, under your one Windy account. It's purpose-built for the Windy apps, not a generic folder in the sky.
Can I store my own model files?
Yes. Any file up to 100 MB per upload counts against your plan like any other file. There's no one-click model catalog or model-hosting service today; if we build one, it'll show up here when it ships, not before.
Is my data private?
Your files are encrypted in transit (TLS) and encrypted at rest on Cloudflare R2. Access is scoped to your identity: other customers cannot reach your files, except what you choose to publish as a website. We do not sell your data, and we do not use it to train or improve models. We will not start doing so without asking you first. You do not hold the encryption keys today, so this is not end-to-end or zero-knowledge encryption. Client-held keys are on our roadmap.
How much storage do I need?
Most people need far less than they expect. Pro (5 GB) covers everyday dictation, Windy Ultra (25 GB) suits longer recordings and more files, and Windy Max (100 GB) is where creators with model packs land. You can move between plans at any time, so start smaller than you think.
What happens if I cancel?
You drop to the Free plan. Your files stay downloadable: export everything in one request, or delete any file yourself. To erase your whole Windy account and its data, go to app.windyword.ai/profile, choose Delete Account, and confirm with the link we email you. Your account is locked at once and erased 30 days later, unless you undo the delete by signing in again before then. You can also email [email protected] to have it erased for you. That erase happens at once and cannot be undone.
Can I use Windy Cloud without other Windy apps?
You can: upload any file yourself. Windy Cloud does the most alongside the Windy apps, with backups from Windy Word, Windy Chat, Windy Mail and your agent, plus Windy Clone data when Windy Clone opens, all in one place.
Can my agent run on Windy Cloud?
Not yet. Every Windy Fly agent gets its own storage today; running the agent itself (agent hosting) is coming later. We aren't collecting a waitlist; it will appear in the Windy Cloud console when it's ready.
What about teams and organisations?
Write to [email protected] and we will tell you honestly what we can offer. Shared team seats and on-premise deployment are not available yet, and Windy Cloud has no SOC 2 report or HIPAA audit yet.
How long deleted data is kept, including backups, is in the Privacy Policy, section 7.
Still have questions? Email [email protected].
Start free: 500 MB, no card